Frequently asked questions
How long does it take?
Turnaround depends on the package and our workload. We confirm the timeline with you before you pay.
Which weddings do you cater for?
Malay, Chinese, Indian, Christian and multicultural weddings, including multi-language and multi-event invitations.
How does payment work?
After you submit your order, we send you to a hosted checkout page from our payment provider. We never see or store your card details. We verify each payment manually, and your order starts only after we confirm it.
Does the success page mean I have paid?
No. We confirm payment ourselves and tell you on WhatsApp.
Can I request changes?
Yes. Each package includes a set number of revision rounds.
Can I use more than one language?
Yes. Essential includes 1 language, Signature up to 2 and Premium up to 3, from Bahasa Melayu, English, 中文 and தமிழ்.
How do I share the invitation?
You receive a link to send by WhatsApp, email or social media.
Who can see my invitation?
Anyone who has your link. The link is long and not listed on our site or in search engines, but it is not password-protected, so share it only with guests.
Can I change details after it is published?
Yes, within your package's revisions. Changes are made by us and need a republish of the website, so they are not instant.
How do RSVPs work?
The RSVP button opens WhatsApp with a ready-made message to the number you gave us. Some packages can also link to an RSVP form you create yourself; that form's provider, not us, stores the replies.
How long does the link stay online?
Set your own policy here, e.g. until a month after the wedding.